
FREQUENTLY ASKED QUESTIONS
What does the $400–$750 shipping insurance cover?
This shipping insurance provides added coverage for orders valued between $400 and $750 in case of loss or damage during delivery.
Who should purchase this shipping insurance option?
It’s recommended for customers placing higher-value orders who want extra peace of mind during shipping.
Does this insurance cover porch theft or delivery issues?
Coverage applies to qualifying shipping-related issues; claims are reviewed based on the situation and order details.
Is this insurance automatically included with my order?
No, it must be selected separately during checkout for eligible order values.
How is a claim handled if something goes wrong?
Customers can submit a claim by contacting support with their order number and relevant information for review.