Frequently Asked Questions

Warranty & Return Policy

    1. "What is your warranty policy?"

  • All LED lighting products are backed by our 2 Year Full Coverage Warranty Policy. (Click HERE to read our policy)

    2. "What happens if I receive a defective product?"

  • On the rare occasion that your product has a factory defect we will immediately replace all defective parts / products free of charges to always ensure your product is working 100% as it should be or your money back!  *Please contact us directly at for any and all warranty claims*

    3. "What is your return policy?"

  • You will have 30 days after you place your order to return the product(s). 
  • You must pay your return postage & will be refunded your total order amount once we receive and process your return. (Do NOT return Via UPS as additional import charges will be owed.)


    1. "How do I know when my order has been shipped?"

  •  When your order is shipped you will receive a shipment confirmation email or text, to the corresponding email address or mobile number which was provided with your order.

    2. "How can I track my order?"

  • You can track your shipment using with the tracking number included in your shipping confirmation email / text.

    3. "How long does my order take to get to me?"
  • Orders shipped to the USA can range anywhere between 4-8 business days. Smaller Items such will range 3-5 business days.
  • Orders shipped within Canada Will take 1-5 business days.
  • Overseas orders will vary depending on country. (Please Contact) 
  •  ​    * In a Hurry? Please contact us for info on express shipping rates*